Service Desk Analyst

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The certifications are based on the SDI Professional Standards, reviewed and updated every 3 years by a committee of industry experts, service management professionals and practitioners to reflect the latest industry developments and best practices.

These professional standards set out clear definitions for key service desk roles and provide the basis of all SDI training and exams.

The SDI certifications provide candidates with a structured IT service and support career path and progression route.

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Available Course Formats
Course details
Price: gbp £1095
Duration:
3 Days
Qualification name: SDI