ITIL Foundation

  • (80 Reviews)

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“ITIL® is the international standard for IT Service Management. It allows IT services to be delivered more efficiently and effectively, resulting in more satisfied customers. This ITIL Foundation course is based on the 2011 publication, the successor of ITIL v3.

To fully act in an ITIL® based IT environment knowledge of ITIL® is necessary. So that everyone “”speaks the same language.”” This training provides the basis for everyone working in an ITIL environment.

You get an overview of this discipline and how to connect the processes and phases of ITIL®. We also look at it in the combination of Agile, so you as a participant can make the link between different methods and their implications for the design of ITIL®. The training will prepare you for the ITIL Foundation exam.”

Recent reviews

Learner
Verified

07 Jul 2017


Course Name : ITIL Foundation

I already have a lot of experience in this field and have (internal policies) now get the ITIL certification. Given the pilot exam (which I passed at once with a score 32/40). I think the training was good quality, but personally I have not learned much


Learner
Verified

30 Jun 2017


Course Name : ITIL Foundation

Course was a focued and engaging experience


Learner
Verified

23 Jun 2017


Course Name : ITIL Foundation

Jasper can draw a lot of experience and also told many anecdotes.


Learner
Verified

23 Jun 2017


Course Name : ITIL Foundation

Many practical examples of these bone-dry material to make three day course enjoyable.


Learner
Verified

16 Jun 2017


Course Name : ITIL Foundation

The trainer has the ability to turn knowledge into an interactive training with practical and space for discussion


Learner
Verified

16 Jun 2017


Course Name : ITIL Foundation

The trainer Jasper Maas answered all questions and gave good examples.


Learner
Verified

09 Jun 2017


Course Name : ITIL Foundation

Excellent quality, interactive training and exam preparation. Jasper is a good, experienced and sympathetic trainer.


Learner
Verified

09 Jun 2017


Course Name : ITIL Foundation

Jasper is clearly someone with experience and many practical examples it seems much clarification


Learner
Verified

09 Jun 2017


Course Name : ITIL Foundation

The trainer was a very passionate man who knows how dry and tough ITIL is but delivers in a very nice way. Location and care (lunch, coffee, tea, soda, etc.) very well done!


Learner
Verified

09 Jun 2017


Course Name : ITIL Foundation

Lots of flexibility of Jasper during the training in providing practical examples applicable to the subject


Learner
Verified

02 Jun 2017


Course Name : ITIL Foundation

The skill of the coach, both teaching and knowledge of the matter were great. So was the slide ! The course is dry but it was put on a very nice way.


Learner
Verified

02 Jun 2017


Course Name : ITIL Foundation

Coach with great knowledge combined with practical experience, good explanation on the course and plenty of time for explanations of questions and comments. In particular, the link to practical applications which may or may not differ from the theory is very useful and valuable. Was very pleasant to receive training in this way.


Learner
Verified

02 Jun 2017


Course Name : ITIL Foundation

Very good teacher who is far above the bordom and theory, who is able to use a large amount of practical examples.


Learner
Verified

26 May 2017


Course Name : ITIL Foundation

Jasper (coach) breathes ITIL. He told a story from his head, but really told his story.


Learner
Verified

26 May 2017


Course Name : ITIL Foundation

The trainer explains the matter clear and accessible. Jasper is approachable and takes the time for questions and answers


Learner
Verified

19 May 2017


Course Name : ITIL Foundation

Jasper brings the rather dull material in a fun way that it still is kind of interesting.


Learner
Verified

19 May 2017


Course Name : ITIL Foundation

The trainer has a lot of knowledge and knows that convey a good example. He also knows the theory right out of his head and he can recite definitions without diving for it in the study material (ready knowledge). In particular, the repetition of these terms and definitions I found very pleasant. Further, the location and the lunch is fine.


Learner
Verified

12 May 2017


Course Name : ITIL Foundation

Very good trainer, the way Jasper teaches and his knowledge of the subject was great


Learner
Verified

12 May 2017


Course Name : ITIL Foundation

It is admirable that Jasper is able to bring these dry and tough subject to life


Learner
Verified

12 May 2017


Course Name : ITIL Foundation

The training (material) is clear and informative. Jasper Maas explains it well, told in an interesting manner


Learner
Verified

28 Apr 2017


Course Name : ITIL Foundation

The combination of highly theoretical material and a trainer with practical experience. These examples made it more understandable. good standard terms of catering.


Learner
Verified

28 Apr 2017


Course Name : ITIL Foundation

The trainer knew how to transfer knowledge in a quick and fun way which lingers better


Learner
Verified

28 Apr 2017


Course Name : ITIL Foundation

Jasper Maas is a good trainer who can give many examples to illustrate the theory of ITIL can.


Learner
Verified

14 Apr 2017


Course Name : ITIL Foundation

good trainer and good accomocation


Learner
Verified

14 Apr 2017


Course Name : ITIL Foundation

Excellent knowledge and enthusiasm of Jasper Maas. Knowledgeable and well switchend between theory and practice.


Learner
Verified

14 Apr 2017


Course Name : ITIL Foundation

Jasper is very enthusiastic and entertaining trainer with valuable practical experience.


Learner
Verified

07 Apr 2017


Course Name : ITIL Foundation

Jasper follows the material well and is perfectly able to deal with all matters within the proper time. He provides good dynamic within the group.


Learner
Verified

07 Apr 2017


Course Name : ITIL Foundation

The experienced trainer who was passionate and excited the training.


Learner
Verified

07 Apr 2017


Course Name : ITIL Foundation

Theoretical course with a lot of practice included


Learner
Verified

24 Mar 2017


Course Name : ITIL Foundation

The teacher has so much knowledge of the subject which was very helpful


Learner
Verified

17 Mar 2017


Course Name : ITIL Foundation

Good course material, very fine trainer explaining and preparing properly for the exam


Learner
Verified

17 Mar 2017


Course Name : ITIL Foundation

Bureaucracy is not really my thing, even so the course was inspiring for those who realize that things had better be well organized


Learner
Verified

10 Mar 2017


Course Name : ITIL Foundation

Jasper had very good IT related everyday examples to support the theory. Furthermore, you noticed that he had great knowledge of other frameworks / practice when questions were asked


Learner
Verified

10 Mar 2017


Course Name : ITIL Foundation

It's hard to keep students captivate the relatively dry matter what ITIL. Jasper knows that by doing well by his explanation and everything he says is helpful


Learner
Verified

03 Mar 2017


Course Name : ITIL Foundation

Jasperwas a very good trainer


Learner
Verified

17 Feb 2017


Course Name : ITIL Foundation

It's an art to bring this theoretical substance with such fun and enthusiasm


Learner
Verified

17 Feb 2017


Course Name : ITIL Foundation

good content, good accommodation, competent trainer, well organized, able to park


Learner
Verified

17 Feb 2017


Course Name : ITIL Foundation

The way Ton gave the course was very good. Despite being fairly dry he manages to bring it in a way that it takes little effort to keep it to your attention.


Learner
Verified

10 Feb 2017


Course Name : ITIL Foundation

The knowledge and expertise of the trainer Jasper Maas is sublime! I'm very happy. Jasper makes the content very clear on the basis of examples.


Learner
Verified

10 Feb 2017


Course Name : ITIL Foundation

The gamification aspets give a lot of insight that you can bring into practice


Learner
Verified

20 Jan 2017


Course Name : ITIL Foundation

Enthusiastic trainer, with good teaching skills


Learner
Verified

13 Jan 2017


Course Name : ITIL Foundation

Through the trainer and the information on the material I learned a lot. The trainer is someone with a lot of knowledge and knows it well to apply in many day to day situations.


Learner
Verified

13 Jan 2017


Course Name : ITIL Foundation

The expertise and training skills of Jasper were very good. He is knowledgeable and can express the course using great examples.


Learner
Verified

30 Dec 2016


Course Name : ITIL Foundation

Lots of enthusiasm from Jasper Maas the trainer


Learner
Verified

30 Dec 2016


Course Name : ITIL Foundation

Ton van Lieshout is a nice teacher, gives many examples so you easily pick up the content


Learner
Verified

23 Dec 2016


Course Name : ITIL Foundation

Experienced and fun trainer giving practical examples helps people remember better


Learner
Verified

16 Dec 2016


Course Name : ITIL Foundation

Good qualities of teaching, good catchy examples, teaching skills, knowledge, enthusiasm for his profession!


Learner
Verified

16 Dec 2016


Course Name : ITIL Foundation

ITIL subject matter is illustrated with many examples. This gives you a much better picture of the substance rather than just reading the theory


Learner
Verified

09 Dec 2016


Course Name : ITIL Foundation

High quality trainer. Explained dry subject in such a good way


Learner
Verified

09 Dec 2016


Course Name : ITIL Foundation

Teacher was great and made the material interesting.


Learner
Verified

25 Nov 2016


Course Name : ITIL Foundation

Clear explanations, lots of slides with good content


Learner
Verified

18 Nov 2016


Course Name : ITIL Foundation

guidance was top, the facilities were also very good and plentiful


Learner
Verified

18 Nov 2016


Course Name : ITIL Foundation

Included many examples


Learner
Verified

18 Nov 2016


Course Name : ITIL Foundation

There was an understandable explanation of the material accompanied by lots of practice and lots of tips for the exam. All room for questions and discussion.


Learner
Verified

11 Nov 2016


Course Name : ITIL Foundation

Jasper gives training an absolute added value. Lots of fun and made good examples of the dull subject very lively. Also very nice that the training has been available in Amsterdam.


Learner
Verified

11 Nov 2016


Course Name : ITIL Foundation

Training is very well organized, the group size is fine


Learner
Verified

11 Nov 2016


Course Name : ITIL Foundation

despite rather boring subject and therefore risk of a boring course, Ton managed to create a fun and entertaining course.


Learner
Verified

11 Nov 2016


Course Name : ITIL Foundation

Very enthusiastic teacher Jasper Maas; He knows how to make a dry subject transfer to learners well.


Learner
Verified

04 Nov 2016


Course Name : ITIL Foundation

The dry theory brought alive and kept the class active


Learner
Verified

04 Nov 2016


Course Name : ITIL Foundation

Energetic coach, well-paced, well presented and enjoyable teaching method (combination of theory and practical exercises).


Learner
Verified

28 Oct 2016


Course Name : ITIL Foundation

practical experience of the trainer made him confidently explain the theory


Learner
Verified

28 Oct 2016


Course Name : ITIL Foundation

A good and understandable lesson!


Learner
Verified

28 Oct 2016


Course Name : ITIL Foundation

The trainer knows how to make the content clear with good examples.


Learner
Verified

14 Oct 2016


Course Name : ITIL Foundation

Training, Trainers and Location all good


Learner
Verified

07 Oct 2016


Course Name : ITIL Foundation

The trainer took a boring compulsory subject and made it fun.


Learner
Verified

07 Oct 2016


Course Name : ITIL Foundation

The trainer. Despite the dry subject is able to communicate well. Top!


Learner
Verified

23 Sep 2016


Course Name : ITIL Foundation

I think the coach adds value to convey to the course through the material in a passionate way.


Learner
Verified

23 Sep 2016


Course Name : ITIL Foundation

Lots of enthusiasm of a tough and theoretical subject which was made lively by many examples.


Learner
Verified

16 Sep 2016


Course Name : ITIL Foundation

Jasper knows his subject and gives personality to the dry subject. Also flexibility I found very valuable.


Learner
Verified

16 Sep 2016


Course Name : ITIL Foundation

Clear explanation. Jasper knows ITIL to perfection. The examples he gives are very nice and enlightening.


Learner
Verified

09 Sep 2016


Course Name : ITIL Foundation

Good trainers, tight organization and the well-founded courseware.


Learner
Verified

26 Aug 2016


Course Name : ITIL Foundation

Practical examples and the link between theory and practice was placed fine.


Learner
Verified

26 Aug 2016


Course Name : ITIL Foundation

The trainers knowledge provided useful answers to the questions


Learner
Verified

12 Aug 2016


Course Name : ITIL Foundation

Great teacher; good practice. Is absolutely necessary in the dry matter.


Learner
Verified

12 Aug 2016


Course Name : ITIL Foundation

Dry subject was brought to life by Jasper Maas


Learner
Verified

22 Jul 2016


Course Name : ITIL Foundation

Knowledge of the trainer and the quality of the course itself is very high


Learner
Verified

22 Jul 2016


Course Name : ITIL Foundation

You should be very proud of Jasper. He is an expert trainer who is another very sympathetic. I was honestly not that keen to do ITIL. Jasper has ensured that I can look back on three pleasant and useful training days.


Learner
Verified

15 Jul 2016


Course Name : ITIL Foundation

Ton brings a lot of examples to the course that keeps life going. A lot of enthusiasm about the subject matter.


Learner
Verified

08 Jul 2016


Course Name : ITIL Foundation

By giving many examples of practical situations attention was maintain on the dry subject matter and you could see how it is used. That you could plot the implementation of these processes in the organization.


Learner
Verified

08 Jul 2016


Course Name : ITIL Foundation

The teacher knowledge was high and how he explained the training


Available Course Formats
Course details
Price: eur €1295
Duration:
3 Day
Course details
Price: eur €345
Duration:
4.5 Hours