ITIL Intermediate: Service Design

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“The training ITIL® Intermediate Service Design is a practical training for professionals who have a role as service manager, IT manager or service coordinator or aspire and/or are preparing for the ITIL Expert certification.

During the training you learn to define and manage the processes and activities within the Service Design phase of the ITIL® Lifecycle. The objective of Service Design is the design of a new IT service or design or a modification to an existing IT service. The translation of strategy to design is an important factor. The relationship between the various ITIL® processes are extensively covered in the training.

The training consists of a combination of different forms of learning. The number of contact days are limited, without compromising on quality.”

Recent reviews

21 Jul 2017

Course Name : ITIL Intermediate: Service Design

Despite being a session with few people the interactive nature was maintained

Reply from training provider :

Thanks for the feedback. We think it\'s really important to make sure learning is always interactive.

10 Mar 2017

Course Name : ITIL Intermediate: Service Design

Very good teacher with many similarities to the practice!

06 Jan 2017

Course Name : ITIL Intermediate: Service Design

At the entrance we made tables so you can find your way which was useful

Available Course Formats
Course details
Price: eur €1325
2 Days
Qualification name: Foundation Certificate