ITIL Intermediate: Service Offerings and Agreements

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“The training ITIL® Intermediate Service Offerings and Agreements is a hands-on training that focuses on the implementation of processes and activities. The training consists of a combination of different forms of learning. The number of contact days is limited, without compromising on quality. Prior to the first class day we expect you to go through the e-learning (part of this training). This costs an average of 24 hours. Take this into account in your planning.

During the training we go into the details of Service Offerings and Agreements. You focus on the operational aspects of processes and you learn to perform them in practice. After attending the course, you are ready for the official ITIL® Intermediate Service Offerings and Agreements exam and if you succeed it will bring you one step closer to the ITIL Expert® certification.

The exam is not included in the training. If you want to do the exam, book it via our website.”

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Course details
Price: eur €1645
Qualification name: Foundation Certificate