Change Management Practitioner

  • (16 Reviews)

Write a review now

The Change Management Foundation and Practitioner certification can help organisations ensure that their key people and teams have high levels of competency to address the process and people aspects of change – an essential step towards successful business transformation. The course covers why change happens, how it happens and how to overcome resistance, managing it in such a way that the changes really ‘stick’. It provides a complete guide to the models and tools for managing change.

The syllabus and exams for this qualification have been created in partnership with the Change Management Institute (CMI) and are based on The Effective Change Manager’s Handbook. ChangeQuest founder and lead trainer Ranjit Sidhu was one of four experts that compiled the Change Management Institute’s first Change Management Body of Knowledge (CMBoK), and is also one of the authors for the Handbook.

Recent reviews

"Valuable for anyone involved in leading or managing change"

Ray Wicks, the trainer, was excellent. The course materials were also very good, and the chance to meet other change professionals and share experiences was insightful. The course has made me think in a more structured way about managing change, and it gives you a mental toolbox of useful approaches and strategies for dealing with all stages of the change cycle. Ray explained early on in the course that the curriculum has to tread a fine line between teaching participants about the pragmatic and real-life aspects of change, as well as get you to pass an exam, and I think Ray did this really well. Note to future participants - definitely do your pre-work! It really makes a difference and enables you to hit the ground running.

Review by
Julie Owst

Date: 10 Apr 2017

Course name: Change Management Practitioner
  • Thank Julie (0)

The training provider has not yet responded to this review

"interesting materials, well taught by Ray Wicks"

Good: The trainer - it useful to be taught by someone who wrote (part of) the text book. Knowledge & models which can be practically applied (and heighten one\'s self awareness). The venue (Highland Park) was good too Not so good: APMG have set-up the course is set-up with the \'academic\' exams in mind. This style works well for the Prince2 materials; but if I were teaching this, I would want more practical exercises to make the \'practical usage\' stick, rather than having to focus on subtleties of language to get through a pesky multi-choice exam. Nevertheless, I would recommend the course, and Ray

Review by
James Sullivan

Date: 06 Apr 2017

Course name: Change Management Practitioner
  • Thank James (0)

The training provider has not yet responded to this review

"Highly Recommended"

We receive the pre-course material in advance of about one month, and doing the reading and exercises is essential to absorb the information and clarify the doubts during the intensive 5-day course, which is held in a region of London easily accessible by public transport. My kind trainer, Ranjit Sidhu, besides excellent didactic, has a lot of experience in the Change Management area - enriching the theory with several practical examples -, and is very good on encouraging full participation of the class. I\'m very satisfied with this course, which I highly recommended.

Review by
Private

Date: 24 Mar 2017

Course name: Change Management Practitioner
  • Thank (0)

The training provider has not yet responded to this review

"The quality of the overall training experience was really high. Strongly recommended "

Among the UK training providers I have experience so far, ChangeQuest is doubtless the best. They took care of every aspect related to the training experience: delivery of pre-course material in advance, nice and central course venue with natural light, lunch provided. The course itself was excellently taught by an experiences professional who enriched the course topics with business examples from her own experience. The training material was provided in printed version so to facilitate the evening study. I am really happy with this experience, and I surely will choose Change Quest for future trainings.

Review by
Simona Vella

Date: 14 Mar 2017

Course name: Change Management Practitioner
  • Thank Simona (0)

The training provider has not yet responded to this review

"Full marks"

As a Learning & Development Professional myself, the level of my expectations for this learning experience was probably set at a quite high bar and I am happy to give it full marks! Pre-workshop support, guidelines and materials were all in place, with recommendations on how to best prepare which I advise any participant to follow. During the workshop, Ray combined subject matter expertise with flexing his facilitation around the participants' needs. I was able to use the change initiative I was about to launch back at work for the exercise activities and also discuss about my specific change case with both Ray and Ranjit. Passed the exam no problem, I could apply all I learnt back in the workplace and also use it to increase change leadership capability in the organization. Post-workshop support has been fantastic, with input and tips shared by Changequest also many months down the line. Highly recommended, bravi!

Review by
Erika Suerz

Date: 15 Feb 2017

Course name: Change Management Practitioner
  • Thank Erika (0)

Reply from training provider

Thanks so much for your valuable feedback Erika. It was a real pleasure for all of us to have you and Elly attending the course. Sharing your experiences and challenges added to the rich discussions that everyone benefitted from. Thank you! Always here to be of continued help.

"Fantastic insight into change management principles"

Really enjoyed the change management practitioner course. The end to end process worked extremely well - very responsive and efficient. Pre-course materials helped me get my head into the subject, Ranjit was a fantastic presenter, a good mix of encouraging, inspiring and engaging. We had a great group and learnt lots from each other through the challenging exercises. I was delighted to pass the practitioner level and returned to our business armed with the knowledge (and superb materials) to make the case for and manage change in an efficient way. Thanks very much Change Quest.

Review by
Kirsty Richardson

Date: 12 Jan 2017

Course name: Change Management Practitioner
  • Thank Kirsty (1)

The training provider has not yet responded to this review

"Change Management Practitioner "

I really enjoyed the course, it is very intense

Review by
Nermin Magued

Date: 19 Dec 2016

Course name: Change Management Practitioner
  • Thank Nermin (1)

Reply from training provider

Thanks so much for your feedback Nermin, we also really enjoyed meeting and working with over the week.

"Hard work and fast moving but well taught and extremely useful knowledge"

There\'s a lot of information to absorb and doing the pre course reading is important if you want it to stick. I found the style of the trainer very engaging and the group discussions drawing on their real life experiences really helped in getting a fuller understanding of the concepts. That\'s important for the practitioner level exam which requires more than just recall. All in all it was an excellent if tiring week.

Review by
Russel Hayes

Date: 16 Dec 2016

Course name: Change Management Practitioner
  • Thank Russel (2)

The training provider has not yet responded to this review

"Very useful introduction to Change Management."

I would recommend this course to anyone interested or leading Change in their organisation. Useful tools and ideas to engage stakeholders, understand driving and restraining forces and thinking about the change impact and associated risks.

Review by
Shobha Nambiar

Date: 14 Dec 2016

Course name: Change Management Practitioner
  • Thank Shobha (1)

The training provider has not yet responded to this review

"Expert and engaging facilitation by a very knowledgeable trainer. "

This was an intense 5-day course covering a wide range of change management related theories and their practical application. Our facilitator had very strong grasp of the subject and was able to provide clear and insightful answers to our many questions during the week. She expertly navigated us through the syllabus, and created an environment which fostered participation and contribution from all participants. The course materials; pre-requisite reading guide, examples papers and structured course guide referenced to the related text book were all well structured to maximize our benefit from the course and familiarize us with the required knowledge and exam technique for the two associated exams; Change Management Foundation and Change Management Practitioner. Whilst the course structure necessitated a large volume of slides, the facilitator did not use these as a crutch and there was no sense of \'death by Powerpoint\'. I would highly recommend this course.

Review by
Private

Date: 14 Dec 2016

Course name: Change Management Practitioner
  • Thank (0)

Reply from training provider

Thank very much for you feedback and comments. I\'m sure this will help future delegates with expectations and preparation.

"Always happy when ChangeQuest are involved - they've taught me so much"

I've attended the Practitioner course twice (once to qualify and once to re-accredit on the new syllabus). The courses are great. The course materials are clean, clear and totally supportive of the learning objective. I've experienced two different learning environments (one residential and one not) and they were both high quality in terms of classroom space, decor, catering and general learning atmosphere. Finally I have to praise Ranjit herself. She is warm, articulate, insightful and brilliant at creating group learning environments. Maybe the best compliment I can give is that I have come away a far better change manager both times and it has never felt like "training".

Review by
Louis Aylward

Date: 18 Nov 2016

Course name: Change Management Practitioner
  • Thank Louis (0)

Reply from training provider

Louis, thank you for your wonderful feedback! Our aim is to do whatever we can to create the right environment for the \'magic\' to happen. It\'s what people bring to the mix, with their openness and willingness to share, that makes it such an enriching experience for me as well. From all the team at ChangeQuest, thank you.

"Applying organisational theory to the practical world of change projects"

Well organised with pre-course workbook and textbook, suggested topic to read and questions to check understanding. Course was held at a convenient location in East London, good A/V facilities, catering and desk space. The trainer was an expert in the subject matter and more importantly really understood needs of the class and encouraged full participation. Mix of theory and practical exercises in groups and one-to-one. Everyone in the class passed both Foundation and Practitioner.

Review by
Mark Smith

Date: 02 Nov 2016

Course name: Change Management Practitioner
  • Thank Mark (0)

Reply from training provider

Mark, thank you for your feedback, and for all your contributions during the course. It was a great group - with so much experience to share and lots of great live examples to work with. Best wishes, Ranjit

"One of the best courses I have attended in a long time"

I wanted to be properly trained in change management and gain a qualification that showed I could do it. This course did just that! I am so pleased with the quality of the training, the venue, trainer, course materials etc. Everything was pitched at the right level and I have truly gained some valuable insights and tools into ‘doing change better’. Very good value for money – I would recommend this to everyone involved in or affected by change i.e. EVERYONE.

Review by
Private

Date: 25 Oct 2016

Course name: Change Management Practitioner
  • Thank (0)

Reply from training provider

Thank you so much for your feedback. You were certainly on a mission, so I\'m really pleased that you got so much from it. Not only have you gained the qualification, the fact that you feel confident about \'doing\' it now is even better! All the best, Ranjit

"Brilliant course, highly reccomended"

ChangeQuest provided a great customer journey. From my first contact with Roger with my initial queries, to completion of the course, they gave fantastic Customer Service. The pre-course materials were excellent, enabling me to achieve a baseline knowledge of the subject. Ranjit is an excellent trainer, using her wide experience to provide examples of how change models can be applied in practice. She's approachable and quickly puts people at ease. The other participants were also great, supporting each other through the learning process. Doing group activities throughout the course plus the practice papers were very useful. Overall a great experience.

Review by
Sharon White

Date: 25 Oct 2016

Course name: Change Management Practitioner
  • Thank Sharon (0)

Reply from training provider

Sharon, thank you for your feedback. We\'re so pleased you managed to make it on the course and got so much from it. It was certainly good timing, with the big change going on for you. Everyone in the group had a lot to contribute and share, and the enthusiasm was infectious, so thank you. best wishes, Ranjit

"Highly recommended, practical course with a great course leader"

I chose ChangeQuest because, unlike other training providers I contacted, they really understood the course content and outcomes and were able to help me in deciding that it would meet my training needs. From the initial contact through to congratulating me on passing the practitioner exam, ChangeQuest didn\'t disappoint. The course materials, session delivery, practical examples and opportunity to share experiences with fellow delegates brought the subject matter to life. Ranjit is an experienced and engaging course tutor with a wealth of practical examples. Throughout the course, Ranjit tested our understanding of the course material. She explained the exam process clearly and used past papers to make sure that we were comfortable with all question formats ahead of the exam. I wouldn\'t hesitate to recommend ChangeQuest as a training provider and am looking forward to applying the course models and frameworks.

Review by
Tracy Kearns

Date: 10 Oct 2016

Course name: Change Management Practitioner
  • Thank Tracy (1)

Reply from training provider

Tracy, thank you so much for sharing your comments. It was lovely to meet you! We know Ranjit really enjoyed working and spending time with you and the whole group. Everybody\'s enthusiasm, engagement and sharing of real world experiences makes for a richer learning experience which is what we always aim for. Thank you for choosing to work with ChangeQuest and we ensure you of our on-going support going forward. Best wishes Roger

"Essential theory neatly delivered for anyone managing or involved in change"

Really great week with stretching but achievable content. I appreciated the depth of knowledge of the course leader, who was able to provide countless practical and useful examples to support the course. It was invaluable to be able to discuss live examples of my own too. I left feeling refreshed and more confident that I could tackle the changes ahead in the transformation programme I am working within.

Review by
Private

Date: 06 Oct 2016

Course name: Change Management Certification Foundation and Practitioner
  • Thank (0)

Reply from training provider

Thanks very much for your review. We really appreciate it. Discussing and working with live examples helps make it more real and gives you something practical to take away. It\'s great to take the time out to think about it, away from work and with like-minded people. Good luck with the transformation programme.

Available Course Formats
Course details
Duration:
5 Days
Qualification name: Practitioner Certificate

These LinkedIn users have reviewed this course

Tracy Kearns
Vice-Chair South East Wales Branch at CIPD
Mark Smith
Programme Management, Broadcast & Telecoms
Louis Aylward
Change Management Consultant and Trainer
Shobha Nambiar
Finance Business Partner at BBC
Russel Hayes
Head of Service Development & Delivery, Newsgathering & BBC Monitoring
Nermin Magued
Digital Change Management, Training and Communication Manager EMEA
Kirsty Richardson
Head of Internal Communications and Employee Engagement at SGN
Erika Suerz
Learning & Development Manager, Group HR at Wärtsilä
Simona Vella
Organization Development and Learning
James Sullivan
Senior Business Solutions Consultant at Bupa