ITIL Intermediate – Release, Control & Validation (RCV)

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The Release, Control and Validation (RCV) module is one of the qualifications in the ITIL® Service Capability work stream. The module focuses on the practical application of RCV practices in order to enable the successful planning, testing and implementation of new services that meet the organization’s or users’ needs. The content of the course is based mainly on the best practice guidance contained in the ITIL Service Transition publication.

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