ITIL® Service Design Lifecycle Module

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“ITIL is the framework for IT service delivery. V3 Intermediate Level: Service Lifecycle – Service Design will teach you how to implement the ITIL (IT Infrastructure Library®) process across your business. Understand the structure for evaluating changes to your IT department, and demonstrate return on investment.You’ll learn IT practices, tasks and procedures tailored to your organisation. You’ll then be able to optimise your new strategy, through continuous improvement.You’ll pass this Service Lifecycle certification course 33% faster than traditional training. Plus the course is delivered by ITIL consultants – experts who work with ITIL on a daily basis. Your training consultant will help you:
Increase customer satisfaction, Improve service availability and turnaround times, Improve time-to-market for your products.”

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Duration:
2 Days