ITIL® Service Offerings & Agreements Capability Module

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ITIL is the framework for IT service delivery. If your organisation is implementing ITIL (IT Infrastructure Library®), it’s time to learn how to deliver this IT service. Including the relevant IT practices, tasks and procedures tailored to your organisation.You’ll pass this ITIL V3 Intermediate Level: Service Capability – Service Offerings and Agreements certification course 20% faster than traditional training. Plus the course is delivered by ITIL consultants – experts who work with ITIL on a daily basis. Your training consultant will help you: Increase customer satisfaction, Improve service availability and turnaround times, Improve time-to-market for your products.

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Duration:
3 Days