ITIL Operational Support & Analysis (OS & A)

  • (0 Reviews)

Write a review now

I will learn about the practice of ITIL service lifecycle and operation support and analysis (OSA) process in service delivery over 5 days. It aims to be able to practice these processes throughout the service lifecycle by focusing on practical level activities, methods and approaches in the OSA process. We will also adopt participant-based scenario-based training to help students learn the principles of ITIL best practices and pass certification exams. [Course subject to PDU: 40 PDU]

Recent reviews

Be the first to write a review about this trainer.

Available Course Formats
Course details
Price: jpy ¥400000
Duration:
5 Days
PDU: 40
Training provider