ITIL® Service Transition Lifecycle Module

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This course will help any organisation to improve the quality of their IT Service Management. It increases understanding about ITIL principles and terminology, and the concepts, processes, functions and activities of IT Service Transition. The course also covers Service Transition rationale and provides the opportunity to sit the ITIL Lifecycle examination in Service Transition. The ITIL Intermediate Qualification: Service Transition Certificate is a free-standing qualification, but is also part of the ITIL IntermediateLifecycle stream, and one of the modules that leads to the ITIL Expert in IT Service Management Certificate.

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