Business Relationship Management Professional (BRMP®)

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The Business Relationship Management Professional (BRMP)® training and certification program provides a comprehensive foundation for Business Relationship Managers at every experience level, with the training and certification designed to provide a solid baseline level of knowledge.

Business Relationship Management (BRM) embodies a set of competencies (knowledge, skills, and behaviors) to foster an effective business value-producing relationship between a service provider and its business partners. These competencies can be leveraged through organizational roles (e.g., in an IT organization, the CIO typically has a role of BRM for the enterprise), a discipline (e.g., all business partner facing service provider roles should be skilled in Business Relationship Management), and an organizational capability (e.g., a service provider organization should be effective in shaping and channeling demand to the highest business value opportunities).

Recent reviews

Learner
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29 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

more questions to test knowledge


Learner
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29 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Great first time experience with virtual learning. As mentioned before, there may be a perceived barrier for non IT folks (although I think that as people see the material this quickly disappears) so it would be good to keep the target audience in mind (should this be mostly non IT people, which wasn't the case here).


Learner
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29 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Extending the time by 1/2 hour to give time to do practice questions would be beneficial.


Learner
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29 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Would recommend adding another 1/2 hr or 1 hr to each session to allow for more questions and conversation. Lots of good learning from others as well as material.


Learner
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29 Sep 2015

Learner
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29 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Another good session.


Learner
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29 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Attended via playback. A lot of information to review. Will need to go back and review the materials.


Learner
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29 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Elaine - Thanks for the very interactive, useful session!


Learner
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29 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Lots of good information today and good discussion from the class. Appreciate hearing other's experiences and input.


Learner
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29 Sep 2015

Learner
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29 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Attended via playback...it provided a base understanding.


Learner
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29 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Thank you Elaine for very interactive session.


Learner
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29 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Very good session. I noticed that my prior feedback had already been incorporated into today's class which was appreciated. Very useful to have the end quiz too (need to do some homework!)


Learner
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29 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Lots of engagement and great discussion today.


Learner
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29 Sep 2015

Learner
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29 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Thank you Elaine for the great session.


Learner
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29 Sep 2015

Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Another good session. I would remark though that there is a heavy emphasis on IT, which makes sense considering the current class, but could alienate non- IT participants.


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Enjoyed the Demand and Supply S Curve and Strategic Partnership discussions.


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Good lots of valuable information.


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

It would be beneficial to discuss the criteria to consider when establishing a BRM discipline in an organization. Business Relationship Maturity schematic is not clear - even in the glossary section. Thank you


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Thanks a lot Elaine. It has been a very useful and interactive training session.


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

It is what I expected


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

This is my first virtual class and thus was unsure how easy it would be to follow. The instructor really knows how to run a virtual classroom. My other concern was as to whether this training was going to be too IT-focused for me to apply to my (non-IT but shared service) role. So far, this isn't proving the case.


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

she was very helpful and knowledgable


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

pace was great and quizes helped


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

more on book knowledge and less on applying it to the personal role


Learner
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28 Sep 2015

Learner
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28 Sep 2015

Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Very good course and Elaine is a fantastic instructor!


Learner
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28 Sep 2015

Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

For courseware - the material is quite intense. it might help ti make it simpler to assimilate and use.


Learner
Verified

28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Good course. Worried about the test if it is anything like the quizzes. Answers are not clearly in the materials. Sometimes buried in the notes or not always clear. Our answers being all over the place are evidence of the problem.


Learner
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28 Sep 2015

Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Great session - at a good speed!! Thanks


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Great session !! My favorite by far.


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Another informative sessions thanks.


Learner
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28 Sep 2015

Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Good session. Thanks


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Very good session. Thanks for saving time for the quiz and helping point us in the right direction for focusing on for the exam.


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

great discussion points again today.


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

It feels like the pace and quantity of information per session has increased; feels like too much and without quizzes, I'm not sure how much I'm retaining. You are doing a great job though Elaine.


Learner
Verified

28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Good class today. Starting to get a little overwhelmed with the all the different concepts and models. Not sure the depth they need to be memorized for the exam.


Learner
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28 Sep 2015

Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Quite complicated topics and need not just a thorough reading of the material, but some understanding as well - which might come only when we work in them - Portfolio management, for instance. Thanks for the class, though :))


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

very fast pace., much material. didnt feel as if it sunk in much.


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

I would like time to work on the quizzes


Learner
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28 Sep 2015

Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Loved the scoring method. Excellent


Learner
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28 Sep 2015

Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

I'm ok with an extra session, in case we are running a bit late. I think thats because of the good discussions and sharings we have been having. I woulld suggest we go at the same rate, with the same sharings.


Learner
Verified

28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Lots of good information. It's unclear how much we need to know for the exam (overall concepts or a complete memorization of each model). Also the breaks are definitely needed to help us re-focus. Thanks!


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Lots of good stuff to discuss for sure.


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Very good; however, the speed at which we covered this information may have been a bit fast for the group. It might have been helpful to spend some time doing the exercise on our own as well.


Learner
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28 Sep 2015

Learner
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28 Sep 2015

Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Great session and very much enjoying all perspectives and the collaborative discussion.


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Much more engaging today. I think I would benefit from more applicable/real life examples.


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Nice and thought provoking session. Will need to read a lot :))


Learner
Verified

28 Sep 2015

Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Instructor is energetic and engaging, but we struggle still with audio issues. I expected at least as good a connection quality as we'd get with Webex and GotoMeeting


Learner
Verified

28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

lots of interactions today. nice class


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Today's material was much more intersting and relevant. Instructor did a good job. No audio quality issues was a tremendous improvement.


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

virtual learning environment need improvement


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Would be great to have some interactive quizes...


Learner
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28 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Audio cutting in and out.


Learner
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25 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Audio quality was an issue. I am on skype/lync all day long and haven't had a problem until this class. I don't understand it.


Learner
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25 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Can we have the joinees be reminded on checking their MIC's in advance


Learner
Verified

25 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Many .issues with microphones and not being able to hear Elaine


Learner
Verified

25 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

There is so much time online spent working on technical issues and audio difficulty that I am regretting not taking the class in person. I will try to be patient.


Learner
Verified

25 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Spend less time focusing on students ability to speak through microphone and more time teaching. Especially when students can type/text. Very hard to follow. we lost almost an hour of time today.


Learner
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25 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Trainer and content both very good


Learner
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25 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

If the white board can draw up a spreadsheet


Learner
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25 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

I was very impressed with the breakout rooms. That is a great tool for online learning.


Learner
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25 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Nancy provided many useful scenarios and suggestions from real life experiences. That was really helpful. Paying more attention to the chat window would help especially when participants don't have a mic. We had a quite a few problems with the technical platform this time around. Stabilizing that would be helpful.


Learner
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24 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Great Job and cudos to the technical support team. Thank you.


Learner
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24 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Great session. Learned a lot of new terminology. It was amazing to hear from someone who has been on a project before and all the changes that needed to be done


Learner
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24 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

I had the chance to participate more today and enjoyed the class.


Learner
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24 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Instructor needs to pay more attention to the chat windows. There are a lot of good comments coming through that are missed. It's especially important for people without a mic. Instructor provides good, real-life examples of what happens on projects. The platform was problematic today. The audio cut out a couple of times in the session, beyond when Nancy had an issue.


Learner
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24 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

It was a very good session, I appreciate the many options to participate actively. Technical issue was no problem! What I like also are the examples from Nancy's real life projects.


Learner
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24 Sep 2015

Learner
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24 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Great session and thaks for the claryty of the class.


Learner
Verified

24 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Great Session... and hands-on experience / tools discussed in the call today.


Learner
Verified

24 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Although procurement is not something I typically do, I enjoyed the session. I like to work on the exercises in the breakout rooms. Only thing is I joined a bit later and spend 10min by myself because I could not enter any of the breakout rooms everybody else was in at the time.


Learner
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24 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

I like the pace of this session.


Learner
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24 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Nancy does a really good job encouraging participation. It's nice to be in an online class that's more than a lecture and she facilitates that well.


Learner
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24 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Nice interactive you have to stay focused


Learner
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24 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Session was very good


Learner
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24 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

The exercises are helpful. It would be good to add a reminder that all exercises are based on the case study.


Learner
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24 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Very informative and applicable. Being a vedor, I now know what the PM needs and the process of procurement


Learner
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24 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Good, well organised


Learner
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24 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Once system is up and running it is great. Thanks.


Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

I had some trouble getting connected initially but the technical support person got me up and running quickly. Nice job!


Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Add Virtual communications to the communications section.


Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Excellent class and courseware.


Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

I would recommend that you provide the ability to get into the meeting in advance (maybe 1 day) to test that you can get in and have the correct version of java. I did not and had to upgrade. That took some time and I was almost late for the start of the course.


Learner
Verified

23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Be more active in reading the chat area, for those that may not have working mics. Other than that, the class started a little slow, but picked up speed pretty good! A lot of what we learned in the first day could be condensed, like the webinar that we saw. Overall, I really enjoyed the class.


Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Make sure to watch the text chat for questions/comments if the mics aren't working.


Learner
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23 Sep 2015

Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Again, liked the quiz at the end.


Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Good class, thanks.


Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Good session, good interaction and balance of information.


Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Good session, most was very familiar to me, but helps "sharpen the saw". thank you


Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

I like the time to discuss situations with the class


Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

very good. please send the link to the sample test. thank you.


Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Quizzes were great! And a good reminder with more understanding of what we are learning!


Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Definitely liked the interaction in using the quiz!


Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Glad to go through the quiz!


Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Good class. It was helpful to have Elaine go through the questions and reinforce the answers. Thanks


Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

I did like doing the quizzes interactively!


Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

valuable to go through the sample questions as a group


Learner
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23 Sep 2015

Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

good. looking forward to next week.


Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

I really liked the conversation on Value.


Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Interesting session. Some of it in Module three we already have in place in our PMO. We may call it something alittle different, but very much the same. Also, I can see overseeing the Program/Project managers who work with the teams to create these, but I would not be the one to create the templates or the deliverables. I would be the one to monitor the progress.


Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

much faster pace to help see that we will be able to get through all of the material.


Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Thank you. The pace was much faster today. Would appreciate more real life examples vereses just reading the document.


Learner
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23 Sep 2015

Learner
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23 Sep 2015

Learner
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23 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

The session was great today!! Enjoyed the converstation!


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

No improvements needed. My first intro to this specific profession.


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

none - excellent materials and instruction provided by Elaine


Learner
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22 Sep 2015

Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Thank you for an excellent webinar.


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Thia was good and I plan to utilize IIL's offerings for my PDU's.


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

This is the first webinar attended. Very informative. I particular found interesting the BRM Maturity model and its relationship to BRM focus


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

This was a good high level overview of the BRM role


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Wonderful session thank you


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Would love handouts of today's slide.


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Brilliant thank you


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

I think adding a specific scenario to talk through as you go through each slide. I understand this was an IT example so go deeper into specifics about how a BRM is tactical for IT and then strategic for IT. What systems did they recommend and why?


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

lot of technical glitches, while connnecting. THat can be fixed.


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Some of the added explanation information was shared too quickly to take notes on.


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Wonderful session. Only feedback is that the technology was cumbersome. I lost audio several times and it was very hard to start up the webinar. Had to try three differnt browsers! Love the session though. Thank you


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

appeared at times instructor was reading notes vs. talking to the slide


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Appreciate this informative webinar sharing


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Compare the BPM role to other Business roles such as BA. How does it differ. Also more on role in non-IT functions.


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Course was good, speaker kept my attn, nice delivery of the information


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Definitely needs to go deeper... I'm already talking with my manager about the 3-day course.


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Did't realize this was more of an "intro" hour to your offerings. Good overview!


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Everything worked OK. THanks a lot


Learner
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22 Sep 2015

Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Great informative presentation


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

I believe I lost my input on the first screen when she went back to the slides.


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

I'd like to be able to receive a copy of the materials.


Learner
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22 Sep 2015

Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Learning tool was effective


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Providing slides as a handout. My colleague could not get into the Webinar so I had to share my screen and conference her in to hear the audio.


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Real cCase study examples would make the content more engaging, including non-IT


Learner
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22 Sep 2015

Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Since this material was rather abstract, some interactive exercises or case studies would be helpful. Otherwise, the topic was timely.


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

There was so much information that it was hard to take notes


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Video of speaker more than slides


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

She gave the impression that she was reading from a script. More effective is she talks from an experience tone of voice.


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

The slides were so detailed and text small that it was difficult to read while she discussed them


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

more examples would be nice


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

subject is overwhelming, too much content for such a short time


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Great examples were given


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Good information. Provides a good summary of the discipline. I'm glad that we are moving into more of the meat of the what BRM is.


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

Good session getting into more of the content of the course.


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

I am finding this very informative. Thank you


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

The content is good - quite a bit in the overview. I'm wondering how we will be able to get through all of the material in the remaining time.


Learner
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22 Sep 2015


Course Name : Business Relationship Management Professional (BRMP®)

The BRMBOK should come with the class.