Conflict Resolution for Project Managers

  • (89 Reviews)

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The goal of this course is to provide participants with the skills to set the context for and diagnose specific conflict situations; then, to evaluate and implement “enlightened” (win/win) solutions.

Recent reviews

Learner
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07 Oct 2015


Course Name : Conflict Resolution for Project Managers

Class materials were difficult to download


Learner
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07 Oct 2015


Course Name : Conflict Resolution for Project Managers

Very difficult to log on to


Learner
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07 Oct 2015


Course Name : Conflict Resolution for Project Managers

Having instructions on how to access the information 1 week prior.


Learner
Verified

07 Oct 2015


Course Name : Conflict Resolution for Project Managers

Another great discussion- althought applicable to nogotiation, this is also very applicable to every aspect of project management. Good refresher. Anne - tough job with only one person - well done!


Learner
Verified

07 Oct 2015


Course Name : Conflict Resolution for Project Managers

Great discussion - helps dust off what is routine and opens up some new ideas. Thanks!


Learner
Verified

07 Oct 2015


Course Name : Conflict Resolution for Project Managers

At times, we seemed to get a bit stuck on details and then jumped some of the valueable input. I'd have preferred to get more of the input and spend less time on the details of the case study (e.g., the assumptions thing in the Conflict Resolution Diagram)


Learner
Verified

07 Oct 2015


Course Name : Conflict Resolution for Project Managers

Short Summary PDF for needed readings, would be helpfull in a virtual setup


Learner
Verified

07 Oct 2015


Course Name : Conflict Resolution for Project Managers

Case studies need refinement of the language, would have liked to spend more time on conflict management rather than negotiation.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

The instructor, courseware and virtual learning environment were exactly what I anticipated...very well done!


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

I am not a PMP and I enjoyed the course. It was very helpful. I will certainly go back and listen to the recordings.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Some train exercise needs refining


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

course -- spent too much time on a simulated negotiation. rather than trying to role play characters from the workbook, we should use the principles ourselves while trying to play out the simulation.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Negotiation scenario was difficult to work with; need more specific instructions or greater detail for the scenario. Experienced some network problems with lagging/audio dropouts.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Excellent quality, great content. Good fun.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

I think we lost track a bit in the long discussion on assumptions, and our examples did not really work out. Otherwise, lots of good input, and I'll sure read some of that over the next few days.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

some good hands on tools and nice quotes which!


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

The negotiating scenario needs to be edited so that the details are clearer. For example, it is unclear who is paying the 10,000 fee. It would be great if someone could review this scenario and edit the language appropriately. This took up a lot of our time in the session trying to parse out what this meant. Otherwise Terry was great!


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Good foundation... looking forward to tomorrow's negotiations


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

good session discussion


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Very interesting techniques about negotiating (espeically the interest vs. position) with good examples. Instructor could have been more familiar with the negotiation and what was at stake because that led to confusion about what groundrules were for the negotiations and what in fact was being negotiated.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Scenario was exceptionally confusing for objectives and background info.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

trying to do a simluated negotiation without key information on line is too difficult. cover the principles without the practical exercise; there is no real gain from it.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

First Module was lecture focused as mentioned at the beginnig of the first session


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

no problems


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

This was a great session.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Good content... very good session. Sorry it took me so long to get the microphone sorted out.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

I appreciate the class recordings that I am able to follow very well. Shukti


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Thanks for all the explanations, letting me get up to speed as I unexpectedly missed yesterday


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

very good. Think the social style is pretty interesting


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Very interactive today, thanks!


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Instructor was very dynamic, offering real world examples, and providing tons of resources/refernce materials. Virtual is great, but a call-in option could be helpful with advance materials/invite coming out sooner (never received the link email, so was a catchup game).


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

The grid of the project isn't the same as the bios. It's a bit confusing to track,


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Better notification/instructions for getting the course running (58 MB download; many participants had issues getting audio working)


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

more interaction...i prefer talking versus the chat from participants


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

This is a great class thanks


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Thanks John, it was really good course. I liked it a lot!


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Instructor did a great job translating theory into practice.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

More case studies would be helpful


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Good excercises in applying CRD


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Good session, good tools for PMs.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

session was really good. Good examples to demonstarte the course materials.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Case study was helpful. Understanding what techniques can be applied is helpful


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Good session today, case study was good. Thank you John


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

There has been a lot of theory and 1 case study. I prefer more case studies, more specific examples.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Very good session. I did like more examples like today's case study.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Instructor (john) very knowledgeable and good presentation


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

no suggestions, excellent course


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

course was a little lengthy, more visuals would be helpful


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Lots was covered. The course book is huge - but it seems like I need to print it out to get the most out of the course. Maybe suggest that up front


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

the negotiation info is much more interesting and useful to me. Wish we had more time for this, less for the first 2 classes.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

The part of rapport was very helpful. I see this as a daily need - beyond project support.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Excellent course


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Nate was careful to make sure we are all comfortable with the format. Love the built in breaks - makes it easy to stay focused


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

It just seems to much centered around the older theories and Covey. Instructor sometimes was just talking to much about his own experience and repeating stories.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Good session and very interactive.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

It seems that we're using pretty old theories, i just wonder whether there are new insights around conflict resolution that might help with the new generation


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Very lively discussion. It was Terry's intention that the participants understood the points.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Great job of keeping everyone involved


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Bill is an amazing instructor and the content is awesome


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

It would be better on person


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Instructor was engaging. The virtual environment was average - the audio was a bit inconsistent, and the visual was occasionally delayed.


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Excellent session


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Good. Thank you Bill


Learner
Verified

06 Oct 2015


Course Name : Conflict Resolution for Project Managers

Negotiation piece is very important in our day-to-day activties. Thus negotiation discussion and tips are most useful and helpful to me - thank you


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

The course was good


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

Day 1 was excellent. good material and great explanation.


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

it was a wonderful session


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

well-organized. Great course progression in terms of time. Very effective given it is a highly interactive course and participants and instructor get to share ideas.


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

Excellent - very good amount of detail


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

The instructor is very knowledgeable and brings real life situations to the discussion. I would enjoy taking another class with Joan in the future.....8-))


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

I love this session which was more interactive and allow us to practice with a specific example. Very good job Bill and have a great afternoon.


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

Excellent. Very dynamic!


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

liked the splitting into 3 sessions - a bit too long to get started, might be good use the same faciliators for fsuture sessions but have someone lead the session


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

liked very much the 2nd day content because these topics are usually not discussed to same depth (not enough time allocated - here was dedicating a whole period in hrs towards stakeholder analysis)


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

Most effective session of the series thus far. Content was applicable to the PMO and had some very helpful tools.


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

Picked up a more detailed way to do stakeholder analysis which can be applied to improving project communication and anticipating potential conflicts.


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

Clarity on questions being asked


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

Excellent course and instructor


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

really appreciated participating in negotiation -- felt like real world experience


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

Definitely enjoyed the team work today!


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

Good Session- interesting way to have an interactive session.


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

Great session! Really interactive despite being virtual!


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

Informative session


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

Excellent Course and trainer


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

Good instructor, knew the material and fostered discussion.


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

I prefer in-person or on site training. Attachments were not available under the Learning Assisgnment section to members who planned to take the virtual session after the course date.


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

A lot of technical issues w/the Saba Meeting portal. Microphone issues, echoes, and dropping out of the group discussion without warning. The instructor was first rate!


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

Courseware/Virtual learning envrionment: There were some techinical difficulties with audio and connectivity.


Learner
Verified

05 Oct 2015


Course Name : Conflict Resolution for Project Managers

Joan always makes the class interesting by getting each of us involved actively. Her way of explaining the course materials is Awesome. I always love to attend her classes. She has great patience to walk us through the course with examples and explaination.


Available Course Formats
Course details
Price: usd $850
Duration:
2 Days
PDU: 14
CEU: 1.4
Qualification name: -
Course details
Price: usd $850
Duration:
12 Hours
PDU: 12
CEU: 1.2
Qualification name: -
Course details
Price: usd $850
Duration:
12 Hours
PDU: 12
CEU: 1.2
Qualification name: -