ITIL® SERVICE CAPABILITY – OPERATIONAL SUPPORT AND ANALYSIS

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The intermediate level ITIL (2011 edition) Service Capability Module – Operational Support & Analysis offers candidates the ability to obtain role based hands-on experience in a specific cluster of processes according to ITIL®. Each module of the capabilities series covers a specific cluster of ITIL processes tailored to relevant roles. This course includes an optional exam.

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Course details
Price: usd $2680
Duration:
32 Hours
PDU: 32
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