ITIL® SERVICE CAPABILITY – PLANNING, PROTECTION AND OPTIMIZATION

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The intermediate level ITIL (2011 edition) Service Capability Module – Planning, Protection and Optimization offers candidates the ability to obtain role-based hands-on experience in a specific cluster of processes according to ITIL®. This course includes an optional exam. Each module of the capabilities series covers a specific cluster of ITIL® processes tailored to relevant roles.

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Course details
Price: usd $2680
Duration:
32 Hours
PDU: 32
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