ITIL® SERVICE STRATEGY

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The intermediate level ITIL® (2011 edition) Service Lifecycle Module Service Strategy offers candidates the ability to specialize in one of the five stages of the service lifecycle. This compact training includes an optional exam. Each module of the lifecycle series covers an introduction to the service lifecycle, the principles, processes, functions and activities within that stage of the ITIL® service management lifecycle, along with technology and implementation considerations.

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Course details
Price: usd $2400
Duration:
28 hours
PDU: 28
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