ITIL® Planning, Protection & Optimisation Module

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ITIL® Planning, Protection and Optimization best practices ensures IT departments can cost-effectively manage customer demand, availability and capacity while mitigating risk. In this course, you learn how to plan, implement and optimize the Planning, Protection and Optimization processes and gain the skills required to take the ITIL®Intermediate Qualifi cation: Planning, Protection and Optimization Certification Exam.

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