ITIL® Service Design Lifecycle Module

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ITIL® 2011 Service Lifecycle: Service Design best practices enable IT departments to design services and govern practices, policies and procedures that facilitate the introduction of services into a live environment, thereby ensuring quality service delivery, customer satisfaction and cost-effective service provision. In this course, you learn how to plan, implement and optimize the Service Design processes and gain the skills required to take the ITIL® 2011 Service Lifecycle: Service Design Certification Exam.

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Price: inr31000
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