ITIL® Planning, Protection & Optimisation Module

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“The Planning, Protection and Optimization module will help you to gain the technical level of knowledge and skills required for detailed execution and implementation of specific ITIL processes. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Lifecycle core publications.Service Design would enhance your knowledge gained from the module.The ITIL Certificate in Planning, Protection and Optimization is intended to enable the holders of the certificate to apply PPO practices during the service management lifecycle.

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