ITIL® Operational Support & Analysis Module

  • (0 Reviews)

Write a review now

The ITIL® Intermediate Qualification: Operational Support and Analysis (OSA) Certificate is a freestanding qualification but is also part of the ITIL® Intermediate Capability stream, and one of the modules that leads to the ITIL® Expert Certificate in IT Service Management. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL® Service Lifecycle core publications.

Recent reviews

Be the first to write a review about this trainer.

Available Course Formats
Course details
Duration:
3 Days
Training provider