ITIL Lifecycle: Continual Service Improvement (CSI)

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The course aims to provide participants with knowledge and skills that enable them to develop ITIL based processes and functions within Life Cycle phase Continual Service Improvement. You will learn to identify and implement improvements to your IT services so that they support the business processes in the most efficient manner. The course gives you the tools to manage and control services, processes and economics, so the IT department can continuously adjust their deliveries to the store.

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Course details
Price: eur €1371
Duration:
3 Days
Training provider