Privacy Policy


COURSE CONDUCTORTM

PRIVACY POLICY

Last Modified: March 10, 2016

Course Conductor Inc. and its subsidiaries and affiliates (“CCI”) are committed to protecting the personal information (“Personal Information???) you provide on this website (the “Website???) or in our corporate offices, how we use it, and when we share it with third parties.

Our Privacy Policy explains how we handle your Personal Information. By using this Website or by contacting our corporate office, you agree to this Privacy Policy and to the Terms and Conditions governing its use. If you have questions, comments or concerns about our Privacy Policy, please contact us at support@courseconductor.com.

  1. What Is Personal Information?

Personal Information includes your name, address, telephone number, e-mail address, credit card information, postal/zip code, town or city, gender and purchase history, click through activity, product preferences or instructions and any and all other information you may provide in our website, by telephone, mail, e-mail, social platform connections or through the “Customer Feedback??? feature of our website.

  1. When Do We Collect Personal Information?

When you write a review of a training provider, we collect the information you state in the review, including the providers you review, which course the review concerns, and how you evaluate various aspects of the course.

The Website uses cookies. Cookies are digital information which is stored on your computer.

The cookie does not identify the individual user but the user’s computer, and it is used for different purposes. You can read more about what cookies the Website uses and for what purposes below.

When visiting the Website, the IP address and the browser settings of your computer are registered. The IP address is the numerical address of the computer used when visiting the Website. Browser settings are e.g. the type of browser you use, browser language, timezone etc. The IP address and browser settings are registered to enable CCI to trace the used computer in case of misuse or unlawful actions in connection with the visit on or use of the Website. Further, the IP address is used to derive your approximate location (city level).

If you sign up for the COURSE CONDUCTORTM newsletters, CCI registers the information supplied by you (e.g. your name, email address etc). If you no longer wish to receive newsletters from CCI, you can unsubscribe by clicking unsubscribe within an email.

COURSE CONDUCTORTM enables users to register on the Website using the standard LinkedIn API.  This enables us to provide you with much better personalised service by using some of the standard information about you that is automatically collected from your LinkedIn account.  The information collected from LinkedIn depends on what information you have made available on the network and your privacy settings for sharing such information on the network. Depending on the settings, we may e.g. collect the following, and other information about you:

  • Name
  • E-mail address
  • Gender
  • Date of birth
  • Profile photo
  • Job Title
  • Location
  • LinkedIn profile URL
  1. Why We Collect Personal Information?

The purpose of the collection of Personal Information is to identify you as user when you log on to the Website. You can choose to add more information to your profile, such as your job, skills and and demographic information.

We also collect Personal Information in order to facilitate the services that are offered through the Website, including the publication of reviews by users of professional training service providers. We may also put Personal Information to other uses, which may include communicating information and offers to you; to better understand, analyze, and respond to your needs and preferences; and to subsequently develop, enhance, and/or provide products and services to meet those needs and preferences.

The purpose of collecting information from LinkedIn and other Social Networks is to enable us to personalise your experience, to help you promote your skills to your network, to help you help other professionals find the best courses and ultimately to raise the standards of the global professional training industry.  Using your LinkedIn information ultimately increases the confidence of your review as well as create a better user experience on the Website.

We also keep track of your training, search preferences and analyze that information. We may use Personal Information for fulfilling requests for services available on the Website or for other purposes, such as to enter you into a contest, speed-up the process of registering for a subsequent course, or responding by e-mail to an inquiry that you posted on-line. Your Personal Information may also be used by us to contact you regarding other products or services which may be of interest to you (including those that training providers may offer) and for training provider customer appreciation programs.  Your Personal Information may be combined with other Personal Information collected by us to provide aggregate statistical information about users’ service usage preferences. We reserve the right to access and/or disclose Personal Information where required to comply with applicable laws or lawful government requests or, in our reasonable opinion.

Your Personal Information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy, of CCI or any of its affiliates or distributors. CCI or any of its affiliates or distributors may also disclose your Personal Information to one or more of their respective subsidiary and parent companies and businesses, and other affiliated legal entities and businesses who are under common corporate control. However, all of the parent, subsidiary and affiliated legal entities and businesses of CCI that receive your Personal Information will comply with the terms of this privacy policy with respect to their use and disclosure of such Personal Information. CCI itself assumes no responsibility or liability for the privacy practices of training providers in their handling of your Personal Information they collect from you online or offline.

  1. Sharing of Personal Information

When you write a review of a course and choose to display your LinkedIn information with that review your name, LinkedIn profile photo and URL to your LinkedIn profile will be available for other users of the Website.  If you have submitted your review anonymously your LinkedIn information will be replaced with the word PRIVATE and your information will not be visible to any user of the Website.

When you make a contribution to the Website your approximate city location (based on your computer’s IP address, or based on location data provided by your mobile phone or other device) is made available to us.

By connecting with LinkedIn, information such as your profile photo, your name, year of birth and approximate location will be collected from your profile on the Social Network and used to identify you on the Website. Consequently, all users of the Website will, subject to information available from the Social Network, be able to identify the reviews created by you if you so wish.

If your contacts or your contact’s contacts (jointly referred to as “Connections”) on LinkedIn also have connected with the Website, we may display on the Website how you are connected to these Connections through the Social Network. Your Personal Information has been collected by us in connection with reviews posted by you of the products or services of the training providers, and for the other uses described in the “Why We Collect Personal Information??? section above. By providing your personal information to us, you are consenting to us analysing such data and incorporating it into annonymised statistical information that we may include into various trend analysis reports, that may be provided to organisations such as Providers, Accrediting Bodies or otherwise.

  1. Consent

We try to ensure that you understand how we use your Personal Information. One of the ways this is done is by obtaining your consent. Consent may be either express or implied. Express consent is given when we specifically ask you if it acceptable to you that we gather certain information and you explicitly agree that it is. Implied consent occurs when you provide information that may be Personal Information without objection. As we obtain only the information necessary to assist you with the provision of review on the Website, we operate under the understanding that you have agreed to provide us with this Personal Information voluntarily and with knowledge of this Policy whenever you do so.

  1. Cookies

Like most websites, this Website uses cookies to keep track of your reviews and other activity on the Website and enhance your experience on the Website. We also use cookies to deliver content specific to your interests, and if you choose, to save other Personal Information so you do not have to re-enter it each time you visit the Website. If you wish to disable these cookies, the “help??? portion of the toolbar on most browsers will tell you how. However, if you set your browser to disable cookies, you may not be able to access certain areas on the Website.

The Website uses cookies from the following third parties:

  • Google Analytics: for statistical purposes. You can decline cookies from Google Analytics by clicking on this link: http://tools.google.com/dlpage/gaoptout
  • Mixpanel: for statistical purposes. You can decline cookies from Mixpanel by clicking on this link: https://mixpanel.com/optout/
  • Facebook: Set by Facebook only if you interacts with the Facebook plugin or is already logged into Facebook from other source for the purpose of connecting and integrating with them.
  • Twitter: Set by Twitter only if you interacts with the Twitter plugin or is already logged into Twitter from other source for the purpose of connecting and integrating with them.
  • Google+: Set by Google only if you interacts with the Google+ plugin or is already logged into Google from other source for the purpose of connecting with them.
  • Google ads: for the purpose of displaying relevant advertisements.
  • Intercom: analytics services to help understand your usage of our services and communicate with users through behavior-driven email and in-app messages.
  1. Storage of Personal Information

Like almost every website and business, the Website may be accessed by an international audience. By visiting the Website and providing us with data or Personal Information, you acknowledge and agree that your data and Personal Information may be processed for the purposes identified in this policy. In addition, such data may be transferred and stored on servers located in Canada, the United States, Europe or elsewhere outside your resident jurisdiction, including storage on cloud-based servers. Such jurisdictions may have less stringent privacy laws and practices than your own. CCI and third party service providers may also be located outside of your jurisdiction. By providing us with your data and Personal Information, you consent to the transfer of such data between jurisdictions. Personal information that is transferred or maintained outside of your jurisdiction could be accessible to law enforcement agencies according to the laws of the applicable foreign country.

  1. No Other Sharing, Selling, or Bartering of Your Personal Information

Other than as described above in the section “Sharing of Personal Information,??? we will not give, sell, rent, or loan any of your Personal Information to any third party (with the exception of third parties performing functions on our behalf (such as analyzing data, providing marketing assistance, providing search results and links, processing credit card and other payments, and providing customer service) who have an obligation to keep your information confidential or a third party who buys our business) unless you have authorized us to do so.

  1. Website Usage Information

Like most web sites, this Website gathers traffic patterns, site usage information and other aggregated data in order to evaluate our visitors’ preferences and the effectiveness of our Website. This aggregate usage data does not identify you individually. We may share anonymous, aggregated statistics about visitors to our Website with others outside our company, or we may allow third-parties to collect aggregate data through our Website.

  1. Access

We will advise you on request about what Personal Information about you that we have collected, as well as how it has or will be used. If you provide a written request for this information, we will provide it to you within a reasonable time following confirmation of your identity and may charge a reasonable cost (e.g. photocopying, mail charges) to the individual making the request. We will inform you whether or not we hold Personal Information about you and, when possible, the source of the Information, its use, and any parties to whom it may have been disclosed. You may be required to provide sufficient proof of your identity at this time to ensure the safety and security of the Personal Information we hold and that it is provided to individuals in accordance with this Policy. We reserve the right to decline to provide access to Personal Information where the information requested would disclose: Personal Information of another individual or of a deceased individual; is not readily retrievable and the burden or cost of providing would be disproportionate to the nature or value of the information;  does not exist, is not held, or cannot be found by us; could reasonably result in serious emotional harm to the individual or another individual, or serious bodily harm to another individual; or may harm or interfere with law enforcement activities and other investigative or regulatory functions of a body authorized by statute to perform such functions. We will not respond to repetitious or vexatious requests for access.

  1. Correction and Deletion

If you discover that your Personal Information on the Website is incorrect or misleading, you may at any time alter your profile to correct such information. Note that your profile and all reviews posted to the Website may not be permanently deleted.

CCI reserves the right to block the access to your profile and/or delete your profile, if the profile or the content of your profile on the Website in our assessment is contrary to our Terms and Conditions or User Review Guidelines. We will inform you if we block the use of your profile,  as well as on the reason for blocking the access, by email to the address you have stated in your profile.

  1. Security of Your Personal Information

We operate secure data networks protected by industry standard firewall and password protected systems, and maintain physical, electronic and procedural safeguards to guard the integrity and privacy of these servers and of your Personal Information. Although we can’t guarantee that there will never be a security problem, we and our agents that have access to your information carefully guard against the loss, misuse or alteration of the information we collect on our Website.

  1. Changes in Our Privacy Policy

We reserve the right to change our Privacy Policy from time to time — for example, by altering our policy on sharing Personal Information. Be sure to check this page periodically for updates.

  1. Governing Law

CCI controls and operates this Website in Canada. Our online privacy practices are governed by the laws of Canada and Ontario, which may differ from privacy laws in your province, state or home country. By submitting your Personal Information to this Website, you consent to the transfer of your Personal Information to any country and its use and disclosure in accordance with Canadian federal and Ontario provincial law and with this Privacy Policy.

  1. For More Information

If you have any questions regarding this Privacy Policy or the privacy practices of CCI or its affiliates, please contact us by sending an email to support@courseconductor.com Attention: Chief Privacy Officer.