2060 courses for “ Service Management ”

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Training provider: Capgemini Academy

“ITIL® is the international standard for IT Service Management. It allows IT services to be delivered more efficiently and effectively, resulting in more satisfied customers. This ITIL Foundation course is based on the 2011 publication, the successor of ITIL v3. To fully act in an ITIL® base... Read more

Training provider: ITSM Zone

“This introductory course is suitable for delegates who are new to ITIL and those with ITIL experience looking to achieve a globally recognised certificate. Foundation certification is a pre-requisite for intermediate level ITIL training. • Get ITIL Foundation qualified online at your own pa... Read more

Training provider: CUPE International Limited

CUPE has a public schedule of ITIL V3 courses. Feedback from delegates shows that ITIL 2011 Foundation courses add value to service management. ITIL 2011 courses provide face-to-face instruction with tutors that have years of experience in both training and the fields they are teaching. You should a... Read more

Training provider: Yellowhouse

We offer the Foundation exam in the classroom or Online. There are 40 multiple-choice questions in an hour, with a pass mark of 25/40. The ITIL Foundation course includes Service Management as a Practice, Service Lifecycle, Key Principles and Models, Selected Processes. Read more

Training provider: Capgemini Academy

“The training ITIL® Intermediate Service Operation is a hands-on training for professionals who have a role as service manager, IT manager or service coordinator or aspire and/or are preparing for the ITIL® Expert certification. During the training you learn to define and manage the processe... Read more

Training provider: ITSM Zone

“The Lifecycle stream is targeted at delegates who will manage and implement ITIL processes.The Service Transition course covers principles and processes that allow service providers to move new and changed services into the live environment, without disrupting the business. • Study online a... Read more

Training provider: ITSM Zone

“The Lifecycle stream is targeted at delegates who will manage and implement ITIL processes. The Service Strategy course covers principles and processes that allow service providers to understand and meet business outcomes. • Study online at your own pace • 90 or 150 days online access •... Read more

Training provider: ITSM Zone

“The Lifecycle stream is targeted at delegates who will manage and implement ITIL processes. The Service Design course covers principles and processes that allow service providers to create services that meet business needs now and in the future, with minimum re-work. • Study online at your ... Read more

Training provider: ITSM Zone

“The Capability stream is targeted at delegates who will carry out ITIL processes on a day to day basis. The Operational Support and Analysis course covers principles and processes that allow delegates to create an efficient and effective support offering for live services. • Study online at... Read more

Training provider: ITSM Zone

“Managing Across the Lifecycle is the final capstone course required to reach ITIL Expert status. The course looks at using ITIL processes and practices across the lifecycle. It includes the application and integration of service management processes and provides skills that can be used to del... Read more

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