Best Customer Care

The Trusted Training Radar® for ITIL® enables companies to drastically reduce their the cost of selecting training vendors, make more informed buying decisions, and reduce the risk of wasting valuable resources on ineffective, low-quality training. Based on 6217 verified customer reviews from companies and professionals, the Trusted Training Radar® for ITIL® makes it easy for companies to see which training vendors consistently deliver results for their customers.

The Trusted Training Radar® report for ITIL® (Summer 2019) has awarded 12 ITIL® training vendors as industry Leaders, all of which have scored highest for Confidence to Deliver Training Outcomes, and Learner Satisfaction.

The report contains unique detailed analytics about those training vendors that have been awarded industry Leader status by Course Conductor. Training vendors awarded with High Performer and Contender status are excluded from this report.

About the trusted training vendors.

Course Conductor’s patent-pending scoring methodology scores training vendors for ‘Confidence to deliver training outcomes’ and ‘Learner Satisfaction’; with combined scores enabling training vendors to be fairly and consistently awarded with Leader, High Performer or Contender status.

THE LEADERS: Training vendors awarded with Leader status on the Trusted Training Radar® have received the highest scores from multiple client organizations, all of which have confirmed consistent achievement of their target training outcomes; as well as the highest levels of customer service.

THE HIGH PERFORMERS: Training vendors awarded with High Performer status on the Trusted Training Radar® have received excellent references from client organizations and learners that attended their ITIL® courses. Whilst the magnitude of the client companies, or learner feedback is less than Leaders, the High Performers consistently deliver high-quality training services.

THE CONTENDERS: Training vendors awarded with Contender status on the Trusted Training Radar® are the High Performers and Leaders of tomorrow. Contenders have received positive feedback from clients or learners. In many cases the ITIL® course is a new or developing offering for the training vendor, and as such the current magnitude of evidence is limited.

All training vendors on the Trusted Training Radar report have achieved Course Conductor’s inclusion criteria.

Incomplete Participation: If a training vendor meets the inclusion criteria for a Trusted Training Radar report based on the Course Conductor customer review data, they will be included. If a training vendor does not respond to the Course Conductor analysts or provide supporting information, we will identify nonparticipants on the Trusted Training Radar graphic with a gray dot.

ITIL® is a registered trademark of AXELOS Limited. The Trusted Training Radar® Report for ITIL® Training is conducted independently by Course Conductor. The report is not influenced by training vendors or endorsed by AXELOS Limited.

 

Radar visualisation illustrating the 12 best ITIL training vendors based on 6217 customer reviews.

Read the scoring methodology

Best Customer Care

The Trusted Training Radar® for ITIL® enables companies to drastically reduce their the cost of selecting training vendors, make more informed buying decisions, and reduce the risk of wasting valuable resources on ineffective, low-quality training. Based on 6217 verified customer reviews from companies and professionals, the Trusted Training Radar® for ITIL® makes it easy for companies to see which training vendors consistently deliver results for their customers.

The Trusted Training Radar® report for ITIL® (Summer 2019) has awarded 12 ITIL® training vendors as industry Leaders, all of which have scored highest for Confidence to Deliver Training Outcomes, and Learner Satisfaction.

The report contains unique detailed analytics about those training vendors that have been awarded industry Leader status by Course Conductor. Training vendors awarded with High Performer and Contender status are excluded from this report.

About the trusted training vendors.

Course Conductor’s patent-pending scoring methodology scores training vendors for ‘Confidence to deliver training outcomes’ and ‘Learner Satisfaction’; with combined scores enabling training vendors to be fairly and consistently awarded with Leader, High Performer or Contender status.

THE LEADERS: Training vendors awarded with Leader status on the Trusted Training Radar® have received the highest scores from multiple client organizations, all of which have confirmed consistent achievement of their target training outcomes; as well as the highest levels of customer service.

THE HIGH PERFORMERS: Training vendors awarded with High Performer status on the Trusted Training Radar® have received excellent references from client organizations and learners that attended their ITIL® courses. Whilst the magnitude of the client companies, or learner feedback is less than Leaders, the High Performers consistently deliver high-quality training services.

THE CONTENDERS: Training vendors awarded with Contender status on the Trusted Training Radar® are the High Performers and Leaders of tomorrow. Contenders have received positive feedback from clients or learners. In many cases the ITIL® course is a new or developing offering for the training vendor, and as such the current magnitude of evidence is limited.

All training vendors on the Trusted Training Radar report have achieved Course Conductor’s inclusion criteria.

Incomplete Participation: If a training vendor meets the inclusion criteria for a Trusted Training Radar report based on the Course Conductor customer review data, they will be included. If a training vendor does not respond to the Course Conductor analysts or provide supporting information, we will identify nonparticipants on the Trusted Training Radar graphic with a gray dot.

ITIL® is a registered trademark of AXELOS Limited. The Trusted Training Radar® Report for ITIL® Training is conducted independently by Course Conductor. The report is not influenced by training vendors or endorsed by AXELOS Limited.

 

Personal Walkthrough of the Trusted Training Radar Report.

If you would like a personal walkthrough of the Trusted Training Radar® report, our analysts will be happy to organize a talk time with you. Please connect with us by sending an email to Radar@CourseConductor.com.

Connect with us for independent advice about which course and training vendors deliver results for other companies.

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Trusted Training Vendors

Results: 12

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