ITIL Intermediate: Service Transition

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“The training ITIL® Intermediate Service Transition is a hands-on training for professionals who have a role as service manager, IT manager or service coordinator or aspire and/or are preparing for the ITIL® Expert certification.

During the training you learn how to define and manage the processes and activities within the Service Transition phase of the ITIL Lifecycle. The purpose of Service Transition is developing and deploying IT services. The coordinated implementation of changes is an important part of this stage. The relationship between the diverse ITIL® processes in the Transition phase are covered extensively.

The training consists of a combination of different forms of learning. The number of contact days is limited, without compromising on quality. Prior to the first class day we expect you to go through the e-learning (part of this training). This costs an average of 24 hours. Take this into account in your planning.

During this training you learn how to define manage the activities of the Service Transition phase. The processes, principles, concepts and activities are extensively covered and you go deeper into the development and implementation of IT services and the associated processes and activities.”

Recent reviews


28 Oct 2016

Course Name : ITIL Intermediate: Service Transition

Everything is efficiently regulated. Going through the examination assignments and the associated explanation I found very good. Very useful tips, not with the aim to succeed at all costs, but to understand. Very good!

Available Course Formats
Course details
Price: eur €1325
2 Days
Qualification name: Foundation Certificate