Change Management Foundation and Practitioner certification

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The Change Management Foundation and Practitioner certification can help organisations ensure that their key people and teams have high levels of competency to address the process and people aspects of change – an essential step towards successful business transformation. The course covers why change happens, how it happens and how to overcome resistance, managing it in such a way that the changes really ‘stick’. It provides a complete guide to the models and tools for managing change.

The syllabus and exams for this qualification have been created in partnership with the Change Management Institute (CMI) and are based on The Effective Change Manager’s Handbook. ChangeQuest founder and lead trainer Ranjit Sidhu was one of four experts that compiled the Change Management Institute’s first Change Management Body of Knowledge (CMBoK), and is also one of the authors for the Handbook.

Recent reviews


Course Name : Change Management Foundation and Practitioner certification

This was a hugely valuable professional experience as well as a welcome chance to immerse myself fully in an academic environment and feel like I was back at university for a week. It was a wonderful opportunity to reflect back on my working life and preferred learning style. This is an highly intensive, highly collaborative course - it's both an opportunity to learn from industry leaders and make a new professional network as well. There is coursework to do beforehand - the more you can do of this before the course, the more value you will get out of the week itself. There wasn't one dull moment - Debbie and Ranjit kept us engaged all the time and my fellow students all had different change experiences to share which all added to the richness of the week's learning. Highly recommended.



Course Name : Change Management Foundation and Practitioner certification

The ChangeQuest course was very enjoyable and full of practical learning that will be useful for any Change Practitioner. Debbie was a great trainer.



Course Name : Change Management Foundation and Practitioner certification

I loved this course I don't have anything negative to say! It was a lot of information to take in but Debbie was great at keeping the classroom engaged all the time so we were able to absorb the knowledge. The exam support from both Debbie and Ranjit was really helpful. The facilities provided were great (hot lunches especially) and the resources available to us were of a great quality. I was anxious prior to joining as I had not done any exams in 14 years but I actually enjoyed the exams as I felt so prepared from the course! The course is interactive and the time goes very quickly! I have gone back to work with a depth of knowledge to share with my colleagues and my organisation as well as a qualification!



Course Name : Change Management Foundation and Practitioner certification

The course was well paced and there was ample opportunity to share real life experiences giving context to the learning materials amongst the trainers and delegates alike. It was invaluable to be learning with others in a classroom environment as discussion can often aid the learning - to have your own colleagues in attendance was even better!



Course Name : Change Management Foundation and Practitioner certification

Debbie was a fantastic trainer and coach with a talent to get the group quickly and provide excellent insights and observations on change in the organisation , the individual and how behaviours of both impacts on change. I enjoyed the pace of the teaching and was delighted at how quickly the days went and how much you learn and retain in a short period of time. I would highly recommend this course.



Course Name : Change Management Foundation and Practitioner certification

The thing I enjoyed most about a consistently good week was the way both Debbie and Ranjit encouraged group discussion and the sharing of change experiences. As a result the course was a great balance of learning the theory alongside much more practical application of tools and techniques. The exams almost faded into the background as we enjoyed a rare chance to talk about the challenges of planning, leading and embedding change and how to apply it to current situations back in the workplace. Oh, and lunch was good too!



Course Name : Change Management Foundation and Practitioner certification

I found the course not only informative but immensely enjoyable. Debbie is a fantastic trainer as is Ranjit who we had for the final 2 days. The teaching of the material was well paced, I felt suitably prepared for the exams and it was great to learn from the various experience in the room during group activities. all in all a brilliant week!



Course Name : Change Management Foundation and Practitioner certification

Thoroughly enjoyed this course - the content, the discussions and the trainer were all excellent! There was a lot to cover each day, therefore the targeted pre-work was greatly appreciated as it allowed me to focus more on what Debbie shared and discussed in the room each day. All course communications and materials were excellent; timely, well presented and extremely useful. Despite 10+ years working in change I feel that I now have a much more solid understanding of the 'science' behind change and how that informs your approach to change. A great balance between theory and practice!


Learner
Verified

22 Jun 2018


Course Name : Change Management Foundation and Practitioner certification

My experience with ChangeQuest was fantastic. The pre-course communication, preparation materials, course and training were all outstanding. I thoroughly enjoyed my week which gave me the theory and tools to be able to immediately apply to leading my own change project. The other attendees all brought an invaluable range of experience and insight, and together with Debbie the trainer (who was superb), we all had an enjoyable and informative week, and remained friends even afterwards!


Thanks for the lovely feedback Amelia. I’m glad you’ve been able to apply your learning so quickly on your project. I am sure it will how well with you leading it.


Course Name : Change Management Foundation and Practitioner certification

Fantastic week studying for the Change Management Foundation and Practitioner certification under the expert tutelage of Debbie Fisher. Debbie's relaxed and engaging style, coupled with a wonderful cohort made for not only a very informative week, but also a thoroughly enjoyable one. Thanks to everyone at ChangeQuest. Fom booking through to certification, a fine example of how to exceed customer expectations.


Thanks so much for your lovely comments Craig. Yours and the groups participation and discussion is what makes it a real joy for us too!


Course Name : Change Management Foundation and Practitioner certification

Booking the course was really easy and there was great communication with Roger which helped me choose this course. The course was held at a great venue, where is was quiet and easy to focus on the learning. Our instructor, Ray Wicks was really great and made sure that everyone's objectives were met. He had a great understanding of Change Management and was able to prompt some great learning conversations. Not only did he cover the material needed to pass the exams but he also taught us a lot more about the practical application of change management - this really helped consolidate my learning. I'd certainly recommend Ray and ChangeQuest.


Thank so much for you comments and feedback Chrisitian, We\'re so glad you enjoyed the course and I know Ray reallly enjoyed working with you and the whole group.


Course Name : Change Management Foundation and Practitioner certification

Ray was really experienced and brought the course to life with stories about the theory in real life situations. He had a calm manor and showed flexibility / empathy as well as knowledge. I really enjoyed the course and have already put my thinking and learning into practice.



Course Name : Change Management Foundation and Practitioner certification

Ray had a great blend of practical experience of real life change and focus on getting us through the course syllabus and exams - I would highly recommend Ray and ChangeQuest. Ray took note of the group's diverse experience and tailored the pace and the focus so that we all found it enjoyable.


Thanks so much for your comments Karen, Ray thoroughly enjoyed the whole week with the group and loved the debates and discussions.

Learner
Verified

18 Jul 2017


Course Name : Change Management Practitioner

I loved Ray, I was so pleased I could warm to him and engage straight away as it make a huge difference to me and my engagement. The group of people I was with were great and made it more enjoyable. It was an amazing choice of venue, the hotel, staff, atmosphere but by far the best, the catering on offer at all points of the day. The course was paced and breaks were plentiful which I know most people would moan, but that length of course needs those breaks


Learner
Verified

10 Jul 2017


Course Name : Change Management Practitioner

Ranjit is a great teacher and knows how to explain a change management theory in a way you will remember! The course was very engaging - we covered a lot of material over the five days but it didn\'t feel like too much due to the balance of team, pair and individual exercises which punctuated the sessions. Would recommend to anyone looking to enhance their change management toolkit and consolidate their understanding of the theory of business change.



Course Name : Change Management Practitioner

I enjoyed the course that had lots of interactive workshops were I gained lots of practical experience while at the same time course days were flying by. Even the course is very intense it was provided in fun and informative way. I am very pleased with the way course was delivered that enabled me to pass my exams.


Thank you so much Milda, we really enyoyed working with you and the group and hope you\'ll stay in touch and let us know how you get on applying the knowledge. All the best.


Course Name : Change Management Practitioner

Ranjit Sidhu (course trainer) delivered an engaging course that included an overview of examinable text interspersed with practical exercises. She was incredibly flexible, providing support outside of the course to meet my individual needs. The administrative support was also fantastic. Roger provided a friendly, efficient and high quality service that flexed to my needs.



Course Name : Change Management Practitioner

Ranjit was an absolutely fantastic trainer, extremley knowledgeable, the course was well paced, interactive and brilliantly valuable


Thanks very much Laura - I had a great time as well! it was a pleasure working with you and the team. Good luck with putting it into practice and speak soon, Ranjit


Course Name : Change Management Practitioner

Ray Wicks, the trainer, was excellent. The course materials were also very good, and the chance to meet other change professionals and share experiences was insightful. The course has made me think in a more structured way about managing change, and it gives you a mental toolbox of useful approaches and strategies for dealing with all stages of the change cycle. Ray explained early on in the course that the curriculum has to tread a fine line between teaching participants about the pragmatic and real-life aspects of change, as well as get you to pass an exam, and I think Ray did this really well. Note to future participants - definitely do your pre-work! It really makes a difference and enables you to hit the ground running.


Thanks Julie. So pleased you got so much from the course. It is packed full of rich ideas and taking the time out to explore these with other change professionals makes it more valuable. And yes - it\'s definitely worth doing the pre-work - it means you can then focus more on the practical aspects of what do you do with all this back at work. You know where we are if you\'d like any support.


Course Name : Change Management Practitioner

Good: The trainer - it useful to be taught by someone who wrote (part of) the text book. Knowledge & models which can be practically applied (and heighten one\'s self awareness). The venue (Highland Park) was good too Not so good: APMG have set-up the course is set-up with the \'academic\' exams in mind. This style works well for the Prince2 materials; but if I were teaching this, I would want more practical exercises to make the \'practical usage\' stick, rather than having to focus on subtleties of language to get through a pesky multi-choice exam. Nevertheless, I would recommend the course, and Ray


Learner
Verified

24 Mar 2017


Course Name : Change Management Practitioner

We receive the pre-course material in advance of about one month, and doing the reading and exercises is essential to absorb the information and clarify the doubts during the intensive 5-day course, which is held in a region of London easily accessible by public transport. My kind trainer, Ranjit Sidhu, besides excellent didactic, has a lot of experience in the Change Management area - enriching the theory with several practical examples -, and is very good on encouraging full participation of the class. I\'m very satisfied with this course, which I highly recommended.


Thanks very much. You had a lot going on that week! I\'m so impressed with your determination to achieve your goals. Well done and good luck with the new role.


Course Name : Change Management Practitioner

Among the UK training providers I have experience so far, ChangeQuest is doubtless the best. They took care of every aspect related to the training experience: delivery of pre-course material in advance, nice and central course venue with natural light, lunch provided. The course itself was excellently taught by an experiences professional who enriched the course topics with business examples from her own experience. The training material was provided in printed version so to facilitate the evening study. I am really happy with this experience, and I surely will choose Change Quest for future trainings.


Hi Simona, thank you for your kind words. So pleased you enjoyed the experience and got a lot from it. See you when you\'re next in London.


Course Name : Change Management Practitioner

As a Learning & Development Professional myself, the level of my expectations for this learning experience was probably set at a quite high bar and I am happy to give it full marks! Pre-workshop support, guidelines and materials were all in place, with recommendations on how to best prepare which I advise any participant to follow. During the workshop, Ray combined subject matter expertise with flexing his facilitation around the participants' needs. I was able to use the change initiative I was about to launch back at work for the exercise activities and also discuss about my specific change case with both Ray and Ranjit. Passed the exam no problem, I could apply all I learnt back in the workplace and also use it to increase change leadership capability in the organization. Post-workshop support has been fantastic, with input and tips shared by Changequest also many months down the line. Highly recommended, bravi!


Thanks so much for your valuable feedback Erika. It was a real pleasure for all of us to have you and Elly attending the course. Sharing your experiences and challenges added to the rich discussions that everyone benefitted from. Thank you! Always here to be of continued help.


Course Name : Change Management Practitioner

Really enjoyed the change management practitioner course. The end to end process worked extremely well - very responsive and efficient. Pre-course materials helped me get my head into the subject, Ranjit was a fantastic presenter, a good mix of encouraging, inspiring and engaging. We had a great group and learnt lots from each other through the challenging exercises. I was delighted to pass the practitioner level and returned to our business armed with the knowledge (and superb materials) to make the case for and manage change in an efficient way. Thanks very much Change Quest.


Thank you Kirsty. It\'s been a pleasure to meet you and work with you. There\'s certainly a lot for you to get your teeth into - good luck on your change journey and you know where we are if you need any support.


Course Name : Change Management Practitioner

I really enjoyed the course, it is very intense


Thanks so much for your feedback Nermin, we also really enjoyed meeting and working with over the week.


Course Name : Change Management Practitioner

There\'s a lot of information to absorb and doing the pre course reading is important if you want it to stick. I found the style of the trainer very engaging and the group discussions drawing on their real life experiences really helped in getting a fuller understanding of the concepts. That\'s important for the practitioner level exam which requires more than just recall. All in all it was an excellent if tiring week.


Thanks very much! I loved the group discussions too, very thought provoking. You\'re right about putting the time in to do the pre-course work, it helps a lot. Speak soon, Ranjit

Learner
Verified

14 Dec 2016


Course Name : Change Management Practitioner

This was an intense 5-day course covering a wide range of change management related theories and their practical application. Our facilitator had very strong grasp of the subject and was able to provide clear and insightful answers to our many questions during the week. She expertly navigated us through the syllabus, and created an environment which fostered participation and contribution from all participants. The course materials; pre-requisite reading guide, examples papers and structured course guide referenced to the related text book were all well structured to maximize our benefit from the course and familiarize us with the required knowledge and exam technique for the two associated exams; Change Management Foundation and Change Management Practitioner. Whilst the course structure necessitated a large volume of slides, the facilitator did not use these as a crutch and there was no sense of \'death by Powerpoint\'. I would highly recommend this course.


Thank very much for you feedback and comments. I\'m sure this will help future delegates with expectations and preparation.


Course Name : Change Management Practitioner

I would recommend this course to anyone interested or leading Change in their organisation. Useful tools and ideas to engage stakeholders, understand driving and restraining forces and thinking about the change impact and associated risks.


Thank you Shoba for the kind words and for your contributions during the course. It was great to meet you. I hope you\'ve been able to put a lot of these tools and ideas to good use in your department.


Course Name : Change Management Practitioner

I've attended the Practitioner course twice (once to qualify and once to re-accredit on the new syllabus). The courses are great. The course materials are clean, clear and totally supportive of the learning objective. I've experienced two different learning environments (one residential and one not) and they were both high quality in terms of classroom space, decor, catering and general learning atmosphere. Finally I have to praise Ranjit herself. She is warm, articulate, insightful and brilliant at creating group learning environments. Maybe the best compliment I can give is that I have come away a far better change manager both times and it has never felt like "training".


Louis, thank you for your wonderful feedback! Our aim is to do whatever we can to create the right environment for the \'magic\' to happen. It\'s what people bring to the mix, with their openness and willingness to share, that makes it such an enriching experience for me as well. From all the team at ChangeQuest, thank you.


Course Name : Change Management Practitioner

Well organised with pre-course workbook and textbook, suggested topic to read and questions to check understanding. Course was held at a convenient location in East London, good A/V facilities, catering and desk space. The trainer was an expert in the subject matter and more importantly really understood needs of the class and encouraged full participation. Mix of theory and practical exercises in groups and one-to-one. Everyone in the class passed both Foundation and Practitioner.


Mark, thank you for your feedback, and for all your contributions during the course. It was a great group - with so much experience to share and lots of great live examples to work with. Best wishes, Ranjit


Course Name : Change Management Practitioner

ChangeQuest provided a great customer journey. From my first contact with Roger with my initial queries, to completion of the course, they gave fantastic Customer Service. The pre-course materials were excellent, enabling me to achieve a baseline knowledge of the subject. Ranjit is an excellent trainer, using her wide experience to provide examples of how change models can be applied in practice. She's approachable and quickly puts people at ease. The other participants were also great, supporting each other through the learning process. Doing group activities throughout the course plus the practice papers were very useful. Overall a great experience.


Sharon, thank you for your feedback. We\'re so pleased you managed to make it on the course and got so much from it. It was certainly good timing, with the big change going on for you. Everyone in the group had a lot to contribute and share, and the enthusiasm was infectious, so thank you. best wishes, Ranjit

Learner
Verified

25 Oct 2016


Course Name : Change Management Practitioner

I wanted to be properly trained in change management and gain a qualification that showed I could do it. This course did just that! I am so pleased with the quality of the training, the venue, trainer, course materials etc. Everything was pitched at the right level and I have truly gained some valuable insights and tools into ‘doing change better’. Very good value for money – I would recommend this to everyone involved in or affected by change i.e. EVERYONE.


Thank you so much for your feedback. You were certainly on a mission, so I\'m really pleased that you got so much from it. Not only have you gained the qualification, the fact that you feel confident about \'doing\' it now is even better! All the best, Ranjit


Course Name : Change Management Practitioner

I chose ChangeQuest because, unlike other training providers I contacted, they really understood the course content and outcomes and were able to help me in deciding that it would meet my training needs. From the initial contact through to congratulating me on passing the practitioner exam, ChangeQuest didn\'t disappoint. The course materials, session delivery, practical examples and opportunity to share experiences with fellow delegates brought the subject matter to life. Ranjit is an experienced and engaging course tutor with a wealth of practical examples. Throughout the course, Ranjit tested our understanding of the course material. She explained the exam process clearly and used past papers to make sure that we were comfortable with all question formats ahead of the exam. I wouldn\'t hesitate to recommend ChangeQuest as a training provider and am looking forward to applying the course models and frameworks.


Tracy, thank you so much for sharing your comments. It was lovely to meet you! We know Ranjit really enjoyed working and spending time with you and the whole group. Everybody\'s enthusiasm, engagement and sharing of real world experiences makes for a richer learning experience which is what we always aim for. Thank you for choosing to work with ChangeQuest and we ensure you of our on-going support going forward. Best wishes Roger

Learner
Verified

06 Oct 2016


Course Name : Change Management Certification Foundation and Practitioner

Really great week with stretching but achievable content. I appreciated the depth of knowledge of the course leader, who was able to provide countless practical and useful examples to support the course. It was invaluable to be able to discuss live examples of my own too. I left feeling refreshed and more confident that I could tackle the changes ahead in the transformation programme I am working within.


Thanks very much for your review. We really appreciate it. Discussing and working with live examples helps make it more real and gives you something practical to take away. It\'s great to take the time out to think about it, away from work and with like-minded people. Good luck with the transformation programme.

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Course details
Duration:
5 Days
Qualification name: Practitioner Certificate

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