ITIL Intermediate Module – Service Design

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This 3-day course covers the Service Design Module of the ITIL® Service Lifecycle work stream. The emphasis is on the design of IT services and covers the architecture, processes, policies and documentation required to design services that meet the needs of organisations or programmes. ITIL® Service Design is one of the Intermediate Level Life Cycle qualifications and is worth 3 credits towards the 17 required to progress towards the next level of certification, Managing Across the Lifecycle (MALC).

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Price: gbp £1125
3 Days