ITIL® Foundation

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The ITIL foundation certificate is the entry level qualification that proves you have a grounding in all key areas, concepts and terminology used in the ITIL® service lifecycle. This includes links between the various lifecycle stages, processes used and their contribution to service management practices. ITIL (IT Infrastructure Library®) is the only consistent and comprehensive documentation of best practice for IT Service Management. It’s used by thousands of organisations around the world.

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2 Days