ITIL® Foundation

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“Learning through the outline of ITIL (r) and the life cycle approach, the theories described in 5 ITIL core books through lectures and exercises, we aim to pass “”ITIL (r) Foundation qualification exam”” provided by Exin. (It will conduct the certification exam in the course time). · To be able to explain the basic terms of IT service management, each process.
To be able to act as a member of the organization / structure operating the information system based on the theory of IT service management. Pass ITIL (r) Foundation Certification exam.”

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Course details
3 days
PDU: 21
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