Certified Agile Service Manager (CASM)

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Our Certified Agile Service Manager (CASM) course provides an introduction to Agile Service Management – the application and integration of agile thinking into service management processes and process design projects.

Agile thinking improves IT’s effectiveness and efficiency and enables IT to continue to deliver value in the face of changing requirements.

CASM ensures that agile values and principles are embedded into every service management process from design through implementation and continual improvement.

CASM also iImproves IT’s entire ability to meet customer requirements faster and provide services that deliver ongoing customer value.

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12 May 2017

Course Name : Certified Agile Service Manager (CASM)

Interactive course

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