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“This course is a five-day classroom training relevant for professionals seeking a deeper insight into the effective and efficient management of IT services throughout the ITIL service lifecycle. The ITIL Managing Across the Lifecycle Certificate is a free-standing qualification but is also the final module of the Service Lifecycle and/or Service Capability modules that leads to the ITIL Expert in IT Service Management certification. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge across the contents of the ITIL publications, focusing on business, management and supervisory objectives, purpose, processes, functions and activities, and on the interfaces and interactions between the processes addressed in the five core ITIL publications.”

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Course details
5 Days
PDU: 35