ITIL Operational Support & Analysis (OSA)

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The purpose of the ITIL Intermediate certificate in Operational Support & Analysis is to certify that the delegate has gained a thorough and detailed knowledge of the OSA processes, the structure and advanced concepts, and has comprehended the essential principles of ITIL based OSA practices for Service Management.

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Available Course Formats
Course details
5 Days
PDU: 30
Course details
Price: gbp £228
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