ITIL Service Design

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This training specializes the student in the design stage of the IT Service, according to the best practices of the ITIL library. The training is oriented to provide the guides to design and develop the services and the management of the same, interpreting the information that comes from the client and from the phase of Strategy. It establishes principles and methods for converting such information into documentation necessary to create service solutions and transfer it to the Transition phase. It is the key phase for designing architectures, processes, metrics, information systems and service solutions

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Course details
Price: eur €1210
22 Hours
PDU: 22
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