ITIL® Service Operation Lifecycle Module

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The ITIL® Intermediate Qualification: Service Opeation Certificate is a free-standing qualification, but is also part of the ITILv Intermediate Lifecycle stream, and one of the modules that leads to the ITIL® Expert Certificate in IT Service Management. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL® Service Operation publication.

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3 Days
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