ITIL Lifecycle: Service Design (SD)

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The course aims to provide participants with knowledge and skills that enable them to develop ITIL based processes and functions in the lifecycle phase Service Design. You learn to control the design process for your IT services in line with the strategy. You will learn how the department can roll out new services that work well from day one, while existing services adjusted to support the business.

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Course details
Price: eur €1371
3 Days
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