ITIL Lifecycle: Service Operation (SO)

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The course aims to provide participants with knowledge and skills that enable them to develop ITIL based processes and functions in the lifecycle phase Service Operation. Learn how to minimize the impact of crashes, and how to structure the safety of users’ access to your services. The course teaches you how to build your IT organization. and how to ensure high efficiency and quality of problem handling.

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Course details
Price: eur €1371
3 Days
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